tkfb Privacy Policy
Your personal information is completely safe with us. This policy clearly explains how tkfb collects, uses, and protects your data.
This privacy policy ("Policy") applies to all users of the tkfb platform. When you use tkfb's website or services, you are considered to have agreed to the terms of this policy. We take your privacy seriously and are committed to keeping your information secure.
1 What Information We Collect
From creating an account on tkfb to every transaction, we collect only the information needed to provide you with the best service.
Personal Identity Information
Information you provide when registering an account:
- Full name and date of birth
- Email address
- Mobile number (for bKash, Nagad, Rocket, or Upay verification)
- National ID or passport number (for identity verification)
Usage and Technical Information
When you use tkfb, the following is collected automatically:
- IP address and device type
- Browser type and version
- Page visit time and duration
- Cookies and session data
- Referral source (which link you came from)
Financial Transaction Information
Information recorded during deposit and withdrawal processes:
- Payment method (bKash, Nagad, Rocket, Upay)
- Transaction amount and date
- Transaction ID and status
- Account balance history
Gaming Activity Information
Information stored to improve your gaming experience:
- Play history and betting records
- Preferred game categories
- Bonus claim and usage records
- VIP level and rewards information
2 Purpose of Data Use
tkfb uses your information only for specific and lawful purposes. We never sell your information to third parties.
- Account Management: Used to create, verify, and secure your account.
- Service Delivery: Used to complete betting, gaming, and payment processing.
- Customer Support: Used to resolve your issues via live chat or email.
- Security Assurance: Used to prevent fraud, unauthorized access, and misuse.
- Service Improvement: Used to analyze platform performance and improve the user experience.
- Responsible Gaming: Used to monitor your gaming behavior and ensure a responsible gaming environment.
- Legal Obligations: Used where necessary to comply with applicable laws and regulations.
- Communication: Used to send important account updates, security alerts, and relevant promotional information.
3 Data Sharing and Third Parties
tkfb never sells or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Service Provider Partners
Information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and managing technical infrastructure. These partners operate under strict confidentiality agreements and may only use your information for the specified service.
Legal Requirements
Information may be shared with relevant authorities when required to comply with any law, regulation, or court order, or for investigating fraud and criminal activity. In such cases, we always provide only the minimum necessary information.
Business Transfer
In the event of any merger, acquisition, or sale of tkfb's business operations, your information may be transferred. In such circumstances, we will notify you in advance and the terms of this policy will continue to apply.
With Your Consent
Outside the circumstances described above, tkfb will not share your information with third parties without your explicit consent. You can change your marketing communication preferences at any time.
4 Cookies Policy
Cookies and similar tracking technologies are used on the tkfb website. Cookies are small data files stored on your device that help us improve the quality of our service.
Types of Cookies We Use
- Essential Cookies: Essential for maintaining login sessions, ensuring security, and operating the platform's core functions. Disabling these will prevent the website from working properly.
- Analytics Cookies: Used to understand how users interact with our platform, which helps improve the quality of the service.
- Preference Cookies: Used to remember your language preference, theme settings, and other personal preferences.
You can control cookies by changing your browser settings. However, disabling essential cookies may affect your ability to use some features of tkfb.
5 Data Security Measures
tkfb uses industry-standard security technology to keep your personal and financial information secure.
SSL Encryption
All data exchanged between your browser and our servers is protected by SSL/TLS encryption.
Firewall Protection
Our servers are protected by advanced firewalls and intrusion detection systems that prevent unauthorized access.
Access Control
Only authorized personnel can access your data, and all access is logged and reviewed regularly.
Response to Security Breaches
In the event of a data security breach, tkfb will take prompt and necessary action. Affected users will be notified as quickly as possible, and every effort will be made to minimize harm. We regularly review and update our security measures.
6 Data Retention Period
tkfb retains your information only for as long as necessary. Retention periods are determined according to the following policy:
- Account Information: Retained while the account is active and for a legally required period after closure.
- Transaction Records: Financial transaction records are retained for the period required to meet legal obligations.
- Gaming History: Betting and gaming records are retained for dispute resolution and regulatory requirements.
- Communication Records: Records of customer support interactions are retained to ensure service quality.
- Marketing Preferences: Retained until you withdraw your consent.
7 Your Rights
tkfb respects your rights regarding your information. You have the following rights:
Right to Access
You may request to view any personal information we hold about you. We will respond to your request within a reasonable time.
Right to Correction
If any of your information is incorrect or incomplete, contact us to have it corrected. After verifying your identity, we will make the necessary corrections.
Right to Restrict Processing
In certain circumstances, you may request that we restrict the processing of your information, though this may affect some services.
Right to Opt Out
You may opt out of marketing communications at any time. However, important account and security-related messages will continue to be sent.
8 Protection of Minors
tkfb is a responsible platform. Our services are for users aged 21 and above only. We do not knowingly collect any information from minors. Our registration process includes age verification.
If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information. If you believe a minor is using tkfb, please contact our support team.
9 Policy Changes
tkfb may update this privacy policy from time to time. If any significant changes are made to the policy, we will publish a notice on the platform and the "Last updated" date at the top of the page will be changed.
If you continue using tkfb after any changes, you will be considered to have agreed to the updated policy. We therefore recommend that you visit this page regularly.
Previous versions of this policy can be provided by our support team upon request.
10 Contact Us
If you have any questions, concerns, or rights-related requests regarding this privacy policy, please contact us.
Our support team will process any privacy-related request from you as quickly as possible.